1. Processing Time
- Orders are typically processed within 1-2 business days after payment confirmation.
- Customized or made-to-order items may require additional processing time, and customers will be notified accordingly.
2. Shipping Methods
- We offer standard shipping and expedited shipping options at checkout.
- Shipping costs are calculated based on the delivery location and the selected shipping method.
3. Domestic Shipping
- We provide shipping services within India.
- Standard shipping usually takes 7 business days.
- Expedited shipping, if selected, typically takes 5 business days.
- Customers will receive a tracking number once the order is shipped to monitor delivery status.
4. International Shipping
- We offer international shipping to select countries.
- Shipping times vary based on the destination and chosen shipping method.
- Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.
5. Order Tracking
- Customers will receive a tracking number via email once the order is shipped.
- Tracking information allows customers to monitor the shipment’s progress until it reaches the destination.
6. Shipping Delays
- Rakshitha Collections is not liable for shipping delays caused by external factors such as weather conditions, customs processing, or carrier issues.
- We will, however, make every effort to communicate and resolve any issues affecting timely delivery.
7. Address Accuracy
- Customers are responsible for providing accurate shipping information.
- Rakshitha Collections is not responsible for undelivered packages due to incorrect addresses provided by the customer.
8. Lost or Stolen Packages
- Rakshitha Collections is not responsible for lost or stolen packages after they have been successfully delivered to the address provided by the customer.
9. Shipping Rate Changes
- Shipping rates are subject to change and may be adjusted based on carrier rates or promotions.
10. Contact Information
- For any shipping-related inquiries, please contact us at Effective Date: 12-9-2024
This shipping policy is effective as of 12-09-2024 and may be updated without prior notice. Customers are encouraged to review this policy periodically for any changes.